There are probably many others, but I shall just focus on two today:
Alex Au blogged about the hospital bed crunch today, almost one year after his last post on this topic. His father, who apparently had a UTI, had to wait for four hours at the Emergency Department before being admitted. This is indeed a problem that is disturbing not only because it wasn't anticipated (or at least deemed not to matter), but because all the signs were present and the feedback available for the past several years. Restructured hospitals have become increasingly creative in dealing with this issue (mainly in terms of improving the time to actual care delivery and reducing the time where patients are stuck "in transit" in the ED observation rooms) - like NUH's aptly-titled "The Big Squeeze" - but the hospitals can only do so much with the limited number of beds relative to the growing population.
In the Temasek Review Emeritus, a Ms Serene XM Cai complained about the delays in her treatment at SGH, questioning whether she received 2nd class service because she was a B-class patient. Poor Dr Bok (her primary physician) must be wondering why he's suddenly notorious! But... I could not really find anything wrong with the way she was managed. She received an MRI within 24 hours of admission, and the ultrasound (TENS?) on the following day. How is that for speed of service in a public sector hospital for a subsidized patient?? Very few public hospitals worldwide can achieve this. Sure, Mt Alvernia specialists reached the diagnosis rapidly and prescribed treatment that was presumably successful, but then again, the last set of doctors patients see generally gets things right because of all that has gone on before. This is a case where the patient's expectations were much too high and they were perhaps not managed well.